Discover Exceptional Telephone Answering Services with Select Call Centre

In search of top-tier call centre services? Look no further! Select Call Centre offers round-the-clock telephone answering services, meeting the communication needs of businesses of all sizes. Our expertise lies in delivering dependable phone answering services and virtual receptionist solutions. With over 50 years of experience, we are your trusted partner for unparalleled call answer services.

Why Choose Select Call Centre for Your Business Answering Service?

  • 24/7 Telephone Answering Service: We’re here for you around the clock, ensuring that no call goes unanswered.

  • Professional Handling: Our seasoned staff ensures your calls are managed with the highest level of professionalism and care.

  • Cost Savings: With our proven track record spanning over five decades, we’ve consistently saved our clients both time and money.

  • Comprehensive Solutions: From telephone answering to virtual reception and lone worker services, we’ve got all your communication needs covered.

Elevate your business communication with Select Call Centre. Contact us today to explore how our call centre services can benefit your business.

Our Most Popular Answering Services

Telephone phone answering services for any scale of business:

Automated & Interactive

Keep things simple with an automated call answering system.
  • 24/7 Answering Service
  • Low Cost
  • Automated

Call
Answering

Let our professional team take care of your calls and messages.
  • 24/7 Reception Service
  • Fully Customizable
  • Toll Free Number
Popular

Virtual Reception

We'll take care of your schedules, payment processing, and more!
  • Appointment Scheduling
  • Payment Processing
  • Outbound Options
Popular

Work Alone / Journey Management

Keep your employees safe when working alone with our help
  • App or Call Based Check-ins
  • Incident Reporting
  • Full Regulatory Compliance

Try Our Call Centre Services Free

What better way to see if we’re a good fit than trying our call answering service for free?

Enhance Your Customer Service with Select Call Centre's Specialized Outsourcing Solutions

Unlock the Power of Outsourcing Your Customer Service

Ready to optimize your customer service? By outsourcing your customer care and support to a specialized third-party provider like Select Call Centre, you can ensure your customers receive exceptional service while freeing up your in-house team to focus on other vital tasks.

Elevate Customer Service with Our Premium Call Answering Services

Our tailored telephone answering service and phone answering service packages offer a spectrum of benefits, including:

  • 24/7 Availability: We’re here to answer calls around the clock, ensuring your customers’ needs are always met.

  • On-Call Scheduling: Maintain a structured schedule to ensure consistent customer support.

  • After-Hours Call Answering: Never miss a customer query, even outside regular business hours.

Elevate your customer service game with Select Call Centre. Explore our call answering services to see how we can enhance your business’s customer care and support.

Incoming Call for Property Manager

Choose the award-winning call centre team at Select.

Thanks to our clients, every year we take home many awards for the service we provide.

We’d like to thank our clients for giving us the opportunity to win by trusting us to serve their customers.

In 2019, we took home seven awards including the best overall call, top office overall, and each of our locations ranked in the top ten best call centres in North America.

Learn more on our Awards page.

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Filter FAQ

Call centres help lawyers in Canada provide prompt and efficient support to their clients by managing a wide range of communication and administrative tasks. They offer first-point contact for clients, ensuring inquiries are addressed quickly and professionally. By handling appointment scheduling, reminders, and general inquiries, call centres free up lawyers to focus on their casework and client representation without being overwhelmed by administrative burdens. The use of advanced telephony and customer relationship management (CRM) systems enables efficient call routing and tracking of client interactions, ensuring that no client request goes unanswered. Additionally, offering extended hours of support means that clients can receive assistance outside of traditional office hours, enhancing client satisfaction and engagement. This comprehensive support structure improves the responsiveness and efficiency of legal services, contributing to a higher level of client care and satisfaction.

Call centres can assist legal practices in Canada with managing documentation and inquiries for legal cases by providing administrative and client support services. They can handle initial client inquiries, appointment scheduling, and follow-up communications, allowing legal staff to focus on case preparation and representation. While call centres typically do not manage legal documents directly due to confidentiality and complexity, they can facilitate the process by directing clients on how to submit or retrieve documents securely. They also provide information and answer general queries, acting as an initial point of contact. This support streamlines the legal practice’s operations, improves client service, and ensures that lawyers have more time to dedicate to casework and client representation.

Call centres ensure a seamless transition when handling calls for legal practices in Canada through comprehensive planning, training, and integration processes. They collaborate closely with the legal firm to understand its services, clientele, and communication preferences. Customized training programs equip call centre agents with knowledge of legal terminology, client confidentiality principles, and the firm’s case management procedures. Advanced technology systems are integrated with the firm’s existing databases and communication tools to ensure consistency and accuracy in client interactions. Regular feedback loops and adjustments ensure that the call centre’s services align with the firm’s evolving needs.

Lawyers and professional firms in Canada gain significant benefits from partnering with call centres. These partnerships enhance client service by providing extended support hours and reducing response times to inquiries. Call centres handle routine administrative tasks, allowing professionals to focus on core activities and client representation. They also offer scalability, enabling firms to manage fluctuating call volumes without additional in-house staff. Multilingual support expands the firm’s reach to a diverse clientele. By entrusting communication and administrative tasks to call centres, professional firms can improve operational efficiency client satisfaction, and potentially increase client retention and acquisition.

Call centres in Canada are increasingly equipped to cater to specialized professional services with unique requirements. They achieve this by customizing their services, training agents in specific industry knowledge, and using technology tailored to the needs of the sector they are supporting. Whether it’s legal, financial, or technology services, call centres develop bespoke solutions that align with each field’s professional standards and client expectations. They can adapt their communication channels, data handling procedures, and service protocols to meet the specific demands of specialized services. This flexibility ensures that professional services can leverage call centre resources to enhance client support, improve efficiency, and maintain high service quality standards.

We help you re-friend your phone.

Our team of call centre professionals are available 24/7 to help you:

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada

Getting started is easy.

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Reach Out
Reach Out
Talk with one of our solutions specialists to discover your needs and have a custom plan created.
1
Reach Out
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Switch Over
Switch Over
Work with our operations team to set up your phone forwarding and any other custom needs.
2
Switch Over
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Our Turn
Our Turn
Now it's our turn! Our customer care team will be trained on your custom plan to be able to assist all of your customer needs.
3
Our Turn
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Breathe Easy
Breathe Easy
You get back to doing what you do best - running your business. We'll take care of the rest.
4
Breathe Easy

Experienced Call Centre Professionals.

When it comes to telephone answering services, phone answering services, and comprehensive call centre services, rest assured that your business is in the capable hands of our seasoned experts. With a track record of experience and a commitment to ongoing evolution, we take pride in providing top-notch call-answer services that cater to your unique needs. Our business answering service is a testament to our dedication to excellence in customer care.

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada

6K+

Number of calls taken per day

1.5K+

Active satisfied customers

25+

Years in the CAM-X Top Ten

50+

Years in business