Discover Exceptional Telephone Answering Services with Select Call Centre

In search of top-tier call centre services? Look no further! Select Call Centre offers round-the-clock telephone answering services, meeting the communication needs of businesses of all sizes. Our expertise lies in delivering dependable phone answering services and virtual receptionist solutions. With over 50 years of experience, we are your trusted partner for unparalleled call answer services.

Why Choose Select Call Centre for Your Business Answering Service?

  • 24/7 Telephone Answering Service: We’re here for you around the clock, ensuring that no call goes unanswered.

  • Professional Handling: Our seasoned staff ensures your calls are managed with the highest level of professionalism and care.

  • Cost Savings: With our proven track record spanning over five decades, we’ve consistently saved our clients both time and money.

  • Comprehensive Solutions: From telephone answering to virtual reception and lone worker services, we’ve got all your communication needs covered.

Elevate your business communication with Select Call Centre. Contact us today to explore how our call centre services can benefit your business.

Our Most Popular Answering Services

Telephone phone answering services for any scale of business:

Automated & Interactive

Keep things simple with an automated call answering system.
  • 24/7 Answering Service
  • Low Cost
  • Automated

Call
Answering

Let our professional team take care of your calls and messages.
  • 24/7 Reception Service
  • Fully Customizable
  • Toll Free Number
Popular

Virtual Reception

We'll take care of your schedules, payment processing, and more!
  • Appointment Scheduling
  • Payment Processing
  • Outbound Options
Popular

Work Alone / Journey Management

Keep your employees safe when working alone with our help
  • App or Call Based Check-ins
  • Incident Reporting
  • Full Regulatory Compliance

Try Our Call Centre Services Free

What better way to see if we’re a good fit than trying our call answering service for free?

Enhance Your Customer Service with Select Call Centre's Specialized Outsourcing Solutions

Unlock the Power of Outsourcing Your Customer Service

Ready to optimize your customer service? By outsourcing your customer care and support to a specialized third-party provider like Select Call Centre, you can ensure your customers receive exceptional service while freeing up your in-house team to focus on other vital tasks.

Elevate Customer Service with Our Premium Call Answering Services

Our tailored telephone answering service and phone answering service packages offer a spectrum of benefits, including:

  • 24/7 Availability: We’re here to answer calls around the clock, ensuring your customers’ needs are always met.

  • On-Call Scheduling: Maintain a structured schedule to ensure consistent customer support.

  • After-Hours Call Answering: Never miss a customer query, even outside regular business hours.

Elevate your customer service game with Select Call Centre. Explore our call answering services to see how we can enhance your business’s customer care and support.

Incoming Call for Property Manager

Choose the award-winning call centre team at Select.

Thanks to our clients, every year we take home many awards for the service we provide.

We’d like to thank our clients for giving us the opportunity to win by trusting us to serve their customers.

In 2019, we took home seven awards including the best overall call, top office overall, and each of our locations ranked in the top ten best call centres in North America.

Learn more on our Awards page.

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Filter FAQ

Cancelling call tracking typically involves a few steps, depending on the service provider or software platform you’re using. First, you’ll need to log into your account on the call tracking platform and navigate to the settings or account management section. Here, you should find options to manage your subscriptions or services. Look for an option to cancel your call tracking service or subscription and follow the provided instructions. If you have assigned call tracking numbers to various marketing channels, you may also need to update or remove these numbers from your campaigns. It’s important to communicate with your marketing team about the change to avoid any disruption in your marketing activities. If you encounter any difficulties, contacting the service provider’s customer support for assistance is advisable. They can guide you through the cancellation process and ensure that all aspects of the service are properly terminated.

Call tracking is indispensable for businesses that want to optimize their marketing strategies and improve customer engagement. It offers many benefits, including detailed insights into which marketing channels are most effective, understanding customer behaviour, and measuring the ROI of advertising campaigns. Call tracking enables companies to make data-driven decisions, tailoring their marketing efforts to the channels that generate the most leads or sales. Furthermore, it enhances customer service by providing context for each call, allowing businesses to personalize interactions and improve the customer experience. By integrating call data with other analytics tools, companies can gain a holistic view of their marketing performance, enabling them to allocate their budget more effectively and boost their overall marketing efficiency. Call tracking provides the strategic advantage businesses need in a competitive marketplace to stand out and succeed.

Calling tracking numbers work just like calling any regular phone number. Businesses use call-tracking software or services to set up these numbers linked to specific marketing campaigns or channels. When a customer dials one of these numbers, the call is routed to the business’s regular phone line, but the call tracking system logs the call’s data. This data can include the call’s source, duration, and the caller’s location, among other metrics. For the caller, the experience is seamless; they are unaware that they are calling a tracking number. However, this process provides valuable insights into which marketing efforts are most effective for the business, enabling them to optimize their strategies and improve customer engagement.

Google call tracking is a feature offered within Google Ads that allows advertisers to track phone calls generated by their ads. This is achieved by assigning a unique Google forwarding number to each ad campaign. When a potential customer calls this number, Google Ads tracks the call, attributing it to the specific ad that triggered it. This system provides valuable data, including call duration, call start and end time, and whether the call was connected. Advertisers can use this information to measure the effectiveness of their campaigns and understand how users engage with their ads. Google call tracking helps optimize ad spend by focusing on campaigns that drive valuable phone call conversions. It’s a powerful tool for businesses that rely on phone calls for sales or leads, enabling them to integrate call data into their overall digital marketing strategy.

Call-tracking marketing refers to using call-tracking technologies to enhance marketing efforts. By assigning unique phone numbers to different marketing campaigns or channels, businesses can identify which strategies are most effective in generating customer calls. This approach enables marketers to precisely measure the ROI of their advertising spend, understand customer behaviour, and tailor their campaigns to target the most responsive audiences. Call-tracking marketing provides valuable insights into which keywords, ads, and channels drive conversions, allowing for optimized ad spend and improved campaign performance. It also helps personalize customer interactions and improve the overall customer journey. With call-tracking marketing, companies gain a comprehensive view of their marketing performance, enabling them to make informed decisions that drive business growth and enhance customer satisfaction.

We help you re-friend your phone.

Our team of call centre professionals are available 24/7 to help you:

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada

Getting started is easy.

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Reach Out
Reach Out
Talk with one of our solutions specialists to discover your needs and have a custom plan created.
1
Reach Out
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Switch Over
Switch Over
Work with our operations team to set up your phone forwarding and any other custom needs.
2
Switch Over
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Our Turn
Our Turn
Now it's our turn! Our customer care team will be trained on your custom plan to be able to assist all of your customer needs.
3
Our Turn
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Breathe Easy
Breathe Easy
You get back to doing what you do best - running your business. We'll take care of the rest.
4
Breathe Easy

Experienced Call Centre Professionals.

When it comes to telephone answering services, phone answering services, and comprehensive call centre services, rest assured that your business is in the capable hands of our seasoned experts. With a track record of experience and a commitment to ongoing evolution, we take pride in providing top-notch call-answer services that cater to your unique needs. Our business answering service is a testament to our dedication to excellence in customer care.

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada

6K+

Number of calls taken per day

1.5K+

Active satisfied customers

25+

Years in the CAM-X Top Ten

50+

Years in business