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Using Call Centres for Lone Worker and Journey Management Services
In Alberta, Canada, there are a number of provincial and federal regulations around lone worker and journey management services. It’s essential to make sure that
The Top Five Qualities of a Great Virtual Receptionist
A virtual receptionist is responsible for handling all incoming calls and directing them to the appropriate channels. A great virtual receptionist will have excellent communication
A Beginner’s Guide to Answering Services
Many small business owners wear many hats. You are the CEO, CFO, janitor, marketing team, and customer service representative all rolled into one. But as
Why You Should Hire a Call Centre for Your Customer Service Needs
In today’s business landscape, customer service is more important than ever. A positive or negative experience is the difference between a 5-star Google review and
The Benefits of Outsourcing Customer Service to a Call CentreÂ
Every business owner knows that happy customers are the key to a successful company. Good customer service is essential to keeping your customers satisfied and
How to improve your property management business with call answering services
How to improve your property management business with call answering services If you manage a property or properties, you know that there is always room
How call answering services can help small businesses save time and money
How call answering services can help small businesses save time and money Small businesses can save a lot of time and money by using call
After Hours Call Answering Services: The Benefits for Medical Clinics and Patients
Medical clinics are always busy during normal business hours, but what happens when the clinic is closed, and the receptionist has gone home? This is
5 Ways A Small Business Can Benefit From An Answering Service
5 Ways A Small Business Can Benefit From An Answering Service Running a small business is hard work. There are so many things to think
6 Property Management Duties You Can Outsource To A Call Answering Service
6 Property Management Duties You Can Outsource To A Call Answering Service What are the duties of a property manager? Are you a property manager
