Blog

Year of the Virtual Assistant
It’s no secret that the virtual assistant industry has been growing the last few years, and with everything going on in the world right now,

Navigating COVID-19 Changes
It’s a weird world out there right now, with ways of operating business changing by the day. The COVID-19 pandemic has made sudden changes to

Why Hire a Medical Call Answering Service
Pretty much every medical office is a busy place with multiple activities going on all at once – with patients arriving for appointments, administrative work

Why IVR is Right for Any Business
Whether small or large, any company can see huge benefits from switching to an Interactive Voice Response (IVR) system for managing phone calls. Answering calls

Our COVID-19 Response
With the ongoing development of COVID-19, we have been asked about our preparedness plan for emergencies with regards to the quickly developing pandemic. Please review

New Year. New Budget. New Strategy?
As we roll into a new decade, it is time to reflect on how our businesses are operating. At Select, we have been transitioning some

Lean, Mean, IT Machine
Managed Information Technology Services (MITS) is a fast growing industry. In a sense, they provide many of the services the call centre industry has served

Property Managed Properly
Property managers and call centres go together like peanut butter and jelly (or bananas if you prefer). If you are a property manager, which I

Surviving the Difficult Times
Regardless of political positions or where we point the blame, we are all part of a struggling economy. In order to survive, businesses are forced

Winter is Coming
Are you ready? Have the preparations been made? Shovels sharpened and hearts hardened? Winter tires on the wagon? How about your telephone answering service? If