Blog
Don’t Throw Out the Baby with the Bath Water
Recently, businesses have been moving to automated phone answering systems. Unfortunately, for both the customers and the business, they have been throwing the baby out
How to Deliver Unforgettable Customer Service (In a Good Way)
Delivering Unforgettable Customer Service As a business that also relies on customer retention, we here at Select Call Centre understand the importance of providing a
How Select Call Supports Real Estate Agents
If you’re a Real Estate Agent, you know very well the unique challenges that come with the busy schedule, time out of the office, irregular
Keeping Your Customers Cool in the Summer Heat
When the temperatures rise, patience levels can be quick to drop, it seems. During the summer months, customers can sometimes be quick to frustration. Perhaps
20 Inspiring Customer Service Quotes to Boost Morale
Who else is a lover of inspiring quotes? Thanks to the internet user’s shared love of relatable quotes, advice, and ideas, it doesn’t have to
Customer Loyalty Program Ideas
Considering a customer loyalty program for your business? We think that’s a great idea! If you’re not sure where to start, or what options you
5 Customer Service Complaints and How to Avoid Them
Ever notice that customer service seems to be a topic that is often complained about? Often for good reason, unfortunately. We all have a story
Tourism Industry Problem Solving With Call Centre Support
Summer 2019 is officially here, and for many travelers the long weekend in July is the official kick-off to their touring season. Not surprisingly, this
Benefits of Call Centre Support for Home Inspectors
‘Tis the season for buying and selling homes. These summer months are the busiest for most Home Inspectors and it is important to maintain your
Prepare For Peak Call Volumes
Is your business seasonal? Or perhaps there are just times of the year that have always meant higher than normal call volumes. A few examples
