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Why Telephone Customer Service is Still Important for Your Business

Facebook, Twitter, Email, Skype, text,

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The Select Call Take on Positive Phrasing

Have you heard this before:

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How to Create and Keep an Engaged Customer Service Team

It’s a very achievable goal…

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Infographic: 7 Small Business Customer Service Tips

As the owner of a

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada

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How to Make Your Customers Feel Heard, Even While Collecting Their Information

Every phone call from a

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada

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No More IDK: How to Respond to Questions You Don’t Know the Answer To

It has happened to all

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Tips for Leaving Better Voicemail

Getting People to Leave a

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Adapting to Outsourcing Partnerships

On paper, outsourcing makes a

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Home for the Holidays

The holiday season is sacred.