New Communication Strategy
New Year. New Budget. New Strategy?

As we roll into a new decade, it is time to reflect on how our businesses are operating. At Select, we have been transitioning some of our staff to remote working situations. After a few hiccups in implementation, everything is now running smoothly and our team is much happier with the option to work from

Winter is Coming

Are you ready? Have the preparations been made? Shovels sharpened and hearts hardened? Winter tires on the wagon? How about your telephone answering service? If you are like 20% of our customers, winter time means a significant increase in business, meaning more phone calls. Many forget to prepare between preparing the kids for school and

Benefits of Call Centre Appointment Booking Services

Many service-based businesses rely on clients booking appointments. From lawyer consultations to spa treatments, missing an opportunity to schedule an appointment with a customer means not only losing the sale but also potentially losing the customer forever should they choose to call the next on the list. This is where our Appointment Booking Services really

How Medical Offices Can Benefit From Call Centre Support

Unlike many other industries, it doesn’t matter where in North America your Medical Office is… it’s busy! Pretty much all the time. Sure, there are times when patient support is at a seasonal high (perhaps flu season during the colder months, or allergy season in the summer) but for the most part, many people seek

Taking Appointments The Select Call Centre Way

If your business books appointments, this article is for you! Did you know that there is a right way and a wrong way to book appointments? With our process below, you or your staff will be taking appointment information with polite efficiency so that your customers and clients feel that their time, and loyalty, are

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