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Can you text or SMS the on-call staff?

Frequently Asked Questions

Can you text or SMS the on-call staff?

Yes, it is possible to communicate with on-call staff through text messaging or SMS (Short Message Service). Many on-call systems and some call centers allow for text-based communication to reach the on-call professionals. By sending a text or SMS to the designated on-call number, you can convey urgent messages, report issues, or request assistance. This form of communication can be particularly convenient when immediate attention is required, as text messages are often delivered and read promptly. It’s important to ensure that the on-call staff has access to a device or system that allows them to receive and respond to text messages effectively.

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