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How do I handle a complaint that is related to a specific product or service?

Frequently Asked Questions

How do I handle a complaint that is related to a specific product or service?

When a customer complains, it is important to find out why. This might mean talking to other people who work in different areas. Once you know what the problem is, it is important to come up with a plan to fix it. This will make the customer happy. You also need to tell the customer what you are going to do and why.

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