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What is a Call Center?

Frequently Asked Questions

What is a Call Center?

A call center is a type of customer service center that provides support to customers via telephone. Call centers like Select Call Center are often used by businesses to handle customer inquiries or complaints, but they can also be used for sales or other purposes.

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Our Most Popular Services

Business phone solutions for any scale of business starting at:

Automated & Interactive

Keep things simple with an automated call answering system.
  • 24/7 Service
  • Low Cost
  • Automated

Call Answering

Let our professional team take care of your calls and messages.
  • 24/7 Reception Service
  • Fully Customizable
  • Toll Free Number
Popular

Virtual Reception

We'll take care of your schedules, payment processing, and more!
  • Appointment Scheduling
  • Payment Processing
  • Outbound Options
Popular

Work Alone / Journey Management

Keep your employees safe when working alone with our help
  • App or Call Based Check-ins
  • Incident Reporting
  • Full Regulatory Compliance