Skip to content

What is Interactive Voice Response (IVR)?

Frequently Asked Questions

< back to faqs

What is Interactive Voice Response (IVR)?

Interactive Voice Response (IVR) is an automated telephony system that interacts with callers, gathers information, and routes calls to the appropriate recipient or service, using pre-recorded audio prompts and voice commands or keypad input from the caller.

What is Interactive Voice Response (IVR)? faq - Select Call Centre

Try Our Call Centre Services Free

What better way to see if we’re a good fit than trying our call answering service for free?

Try Us!