Call answering services for industrial services, including oil and gas.
A field manager looking to manage alerts and keep field employees safe.
Too many alerts
When alerts go off in the field, Chris and her entire team gets called - even if it's a low priority notification like a change in temperature.
Chris contacted Select and learned about ways to manage field notifications, with the goal of removing distraction from her field staff and keeping them safe.
No false alarms
Alert calls come in through Select and are filtered back to on-call staff as texts (non-urgent) and calls (high priority alerts such as a detected H2S leak).
With everything set up, Chris knows her on-call field staff are able to work safely without distraction, able to focus on the job-at-hand.
Be like Chris.
Safety can be this simple.
By letting Select take care of her phone system, she’s able to:
- Keep notifications managed during all hours of the day among all assigned staff
- Ensure her staff aren’t distracted by non-urgent phone call alerts
- Make sure her on-call staff are safe and focused
Want to learn more about all the ways Select Call Centre can help your business?
What else can we do for industrial services?
Are you in another industry?
We're ready for your challenge.
These are just a few of the industries we’ve worked with – contact us with more information about you and let’s see if we can find a solution for your phone problems!