IT + Tech Support

    Call answering services for information technology and technical support services.

    Meet Ryan.

    An IT manager with a server problem.

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    Call crunch
    Call crunch
    When a server goes down, the calls come in. Ryan's staff get bombarded with calls while they're trying to fix the problem - what can they do?
    1
    Call crunch
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    Select can solve it
    Select can solve it
    Ryan reached out to Select and learned how we can help manage support calls during an outage and provide level one tech support.
    2
    Select can solve it
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    Focus on fixing
    Focus on fixing
    With the system in place, calls go to our team when a technical issue happens - allowing Ryan's team to focus on fixing the problem itself.
    3
    Focus on fixing
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    #1 boss
    #1 boss
    Without the stress of phone calls coming in, Ryan's team is able to solve problems faster and without distraction. His employees also gave him a "best boss" mug - go Ryan!
    4
    #1 boss

    Be like Ryan.

    Don’t let phone calls stop you from getting work done.

    By letting Select take care of his phone, he’s able to:

    • Not worry about the influx of calls when a disaster occurs
    • Focus on the job-at-hand and managing his team
    • Provide better customer service to clients who call
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    Want to learn more about all the ways Select Call Centre can help your business?

    View Services

    What else can we do for IT + tech support businesses?

    Level one support

    Our team is fully trained to provide simple technical support, ensuring you only get the more complex calls.

    On-call support

    Your on-call staff won't have to worry about random calls at all hours if our team is managing and filtering your calls.

    Adaptable team

    We have 50 agents on our team ready to take on any spike in call volume resulting from emergencies or downtime.

    Try Us Today!

    Are you in another industry?

    We're ready for your challenge.

    These are just a few of the industries we’ve worked with – contact us with more information about you and let’s see if we can find a solution for your phone problems!

    select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
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