Live Reception Services2019-03-11T19:46:16+00:00

Live Reception Services

NEVER MISHANDLE A CUSTOMER CALL.
NEVER MISS AN IMPORTANT BUSINESS CALL.
NEVER FEEL GUILTY ABOUT TURNING YOUR PHONE OFF.

Your Customers Will Love It. You Will Love It.

24/7 Reception

We handle your customer service around the clock. We guarantee nothing slips through the cracks. You get every important message while distracting and routine calls are handled professionally, leaving you free to focus on more important things.

After Hours & Overflow

If you prefer to handle your calls during normal working hours, we are happy to assist you once you go home, or even when you may be overwhelmed by multiple calls at once. We answer your calls whenever you and your team are busy.

Tech Support

We deal with level-one tech support, and work with our clients to take their tech support protocols and “shift-left”. Our talented team learns fast and adapts to the specific needs of your business. We generate tickets, troubleshoot, and perform basic account maintenance.

Appointment Scheduling

Appointments are the seeds of revenue. We help you plant those seeds in fertile soil and water them with excellent service quality and friendly attitudes. We can utilize your web-based scheduling software, or we have our own program as well, whichever you prefer.

Frequently Asked Questions

If you’re like most businesses, callers usually ask similar questions. We build a profile of your business and find helpful answers to advance your calls and provide your customers with the information they need to do business with you.

Order Taking & Form Completion

Completing forms and orders, and transferring that information to you in real time is just one more of the services we offer. We can customize more complex order processes (e.g. food) with custom programs or utilize your existing web-based platform.

Customization

Our account architects love the creative process. Feel free to share any ideas with us, and we can brainstorm with you about how to improve your callers’ experiences. We are specialists at building services tailored to your needs.

CALL NOW TO EXPERIENCE OUR SERVICE FIRST HAND!

OR

MESSAGE US TO SEE HOW QUICKLY WE RESPOND TO MESSAGES!

Customer Feedback

Our Cosmetic and Laser Clinic has used Select Call since the beginning of our business. Our clients love talking to a real live person any time of the day or night. Select call always provides prompt email follow ups to client messages.

Patrick Hibbitts – Cosmetic and Laser Clinic

We have used Select Call centre on and off for approx. 2 yrs. They always provide us with great service and are always polite to our customers. We have used them for when the Secretary is away on holidays, as well as for on call services to give our technicians a break during the evening and weekends. They are very reasonably priced and local! I’d recommend them to anyone in need of short term or long term answering services.

Bella Wilson – Office Manager, Plumbing & Heating Co.

5 Stars!
We have been using Select for 8 years and they have always been great!
Customer service is #1 to them and it shows!
Our company is very pleased with Select and hope to continue this relationship for many years to come!

Jen Watson

Amazing team. Custom tailored answering service. They’ve provided my company unmatched support & are always available to answer my calls & more importantly my customers.

Daniel K Akowuah- Mortgage Professional