Is the Select Call after-hours service customizable to a specific medical practice?

Yes, Select Call offers highly customizable after-hours services to meet the unique needs of different medical practices. Understanding that each medical office operates distinctively, with its protocols, patient demographics, and service requirements, Select Call tailors its approach to align precisely with each practice’s specifications. This customization extends to various aspects, including the types of calls handled (appointments, emergencies, general inquiries), the scripting used during calls, and the specific information relayed to the callers.