Skip to content

What are the different types of Interactive Voice Response (IVR) systems?

Frequently Asked Questions

< back to faqs

What are the different types of Interactive Voice Response (IVR) systems?

There are two main types of Interactive Voice Response (IVR) systems: inbound IVR, which handles incoming calls from customers, and outbound IVR, which places automated calls to customers for tasks like reminders, surveys, or marketing.

What are the different types of Interactive Voice Response (IVR) systems? faq - Select Call Centre

Try Our Call Centre Services Free

What better way to see if we’re a good fit than trying our call answering service for free?

Try Us!