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Can a customer service representative be virtual?

Frequently Asked Questions

Can a customer service representative be virtual?

Yes, a customer service representative can be virtual. A virtual customer service representative is an individual who provides customer service to a company virtually, meaning he or she works over the internet or telephone. This type of employee may work from home or another location. The main duties of a virtual customer service representative include handling customer inquiries and complaints, processing orders, and providing information about products and services offered by the company they represent. If you’re interested in seeing how our award-winning call center services can benefit your business, contact Select Call Centre today!

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