Property Management
Answering Services

Providing call centre services for property managers, realtors, and more.

What can call centres do for property managers?

Emergency handling

When a heater goes down, we're ready to take on the spike in calls you're sure to receive. We'll let residents know the problem is being fixed so you can focus on the problem itself.

Problem solving

We take care of the issues that can be resolved in one call. Our team proactively solves simple problems for clients, forwarding over only the more complex technical issues.

Win new tenants

We can help you win over new tenants by providing the info they need in a friendly phone call and working with your calendar to schedule a tour.

Are you prepared to answer the call?

Anticipate tenant concerns

As property manager, you need to be ready for anything. When the phone rings, are you prepared for the situation on the other end of the line?

This free downloadable checklist is specifically designed to help property managers like yourself to prepare for these 11 common phone calls or you might find yourself scrambling for solutions.

Incoming Call for Property Manager

Meet Jen.

A property manager and single mother in need of more time.

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Not enough time in the day
Not enough time in the day
While Jen loves being a property manager, she often gets calls from residents after hours making a work-life balance challenging.
1
Not enough time in the day
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Supported by Select
Supported by Select
Jen reached out to Select to provide after-hours support for her properties. After a quick setup, she was ready to take back her time.
2
Supported by Select
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Emergencies only
Emergencies only
Residents calls are answered by the Select team - with only emergency calls being routed directly to Jen. Non-emergencies come through as texts that Jen can check at any time.
3
Emergencies only
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada
Quality time
Quality time
Jen got back her free time - allowing her to spend more time with her daughter, focus on her hobbies, and look into acquiring another property!
4
Quality time

Be like Jen.

Jen knows what matters most in life.

By letting Select take care of her phone, she’s able to:

  • Take back her after-hours time for the things that matter most
  • Save money on a full-time receptionist
  • Avoid missing important calls from potential new residents
  • Improve relations with residents through exceptional 24/7 customer service
select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada

Want to learn more about all the ways Select Call Centre can help your business?

Call Answering Services Dedicated to Property Management Professionals

Rest Easy Knowing You'll Never Miss Another Call

Welcome to Select Call Centre, your ideal partner for property management call answering services designed exclusively for property management businesses and real estate professionals. Our services are crafted to address the unique demands of busy property managers, that require immediate attention to ensure tenant satisfaction.

We cater to a wide range of real estate professionals, including:

  • Residential Property Management Business
  • Commercial Properties
  • Rental Properties
  • Real Estate Professionals
  • And more

In the property management industry, a missed call can mean a missed opportunity to address tenant concerns, schedule maintenance, or secure a new lease. Our 24/7 live call answering services guarantee that every call is answered by a live person representing your property management company, providing tenants and prospective clients with immediate assistance and information.

Select Call Centre offers more than just basic call answering. We provide comprehensive solutions tailored to the property management industry, including tenant inquiry handling, emergency maintenance call escalation, lease information, and various customizable options. Our team in Edmonton is expertly trained to understand the intricacies of property management, ensuring knowledgeable and empathetic responses to your tenants and clients.

Property managers in Edmonton can take advantage of our adaptable service plans, tailored to meet the needs of properties and portfolios of any size. We aim to alleviate the pressure of constant phone calls, enabling you to focus more on property maintenance and tenant relations. Whether it’s handling routine inquiries, managing emergency calls, or providing details about your properties, our services are designed to enhance your operational efficiency and tenant satisfaction.

With our support, property managers can ensure consistent communication, improved tenant relations, and streamlined operations. Trust us to be the voice of your property management business, ensuring every call is handled with the professionalism and attention to detail that your tenants expect and deserve.

Property Management Call Answering Services

Are you in another industry?

We're ready for your challenge.

These are just a few of the industries we’ve worked with – contact us with more information about you and let’s see if we can find a solution for your phone problems!

select call centre - call centre services, call answering, virtual receptionist, ivr, lone worker and journey management, outbound services in canada

Frequently Asked Questions

Yes, our inbound call center representatives at Select Call Centre are highly skilled in adapting to reflect your brand image when answering calls. We understand that consistent branding is crucial for your business, and our team is trained to handle calls in a way that mirrors your company’s values and tone.

At Select Call Centre, we specialize in providing call answering services that are both reliable and professional. Our 24/7 inbound call center ensures that your business never misses a call, regardless of the time of day. Our representatives are equipped to manage your incoming calls effectively, whether you require overflow call handling or full-time inbound call center solutions.

By choosing our inbound call center, you can trust that every call will be answered with the utmost professionalism. We work closely with you to understand your specific needs and make sure that our services are customized to represent your brand accurately.

For more information on how our inbound call center can benefit your business, please visit our website or contact us for more details.

Many types of businesses can benefit from the call answering services provided by Select Call Centre. Whether you run a small business, a large corporation, a healthcare facility, or any customer-focused organization, the reliability of our call answering services ensures that you never miss a call.

Our inbound call center solutions are designed to provide seamless communication and exceptional customer service. We understand that each business has unique requirements. That’s why we offer customized solutions to meet your specific needs, including overflow call handling and full-time answering services. Our reliable inbound call center team is available 24/7 to represent your brand professionally and promptly.

Leveraging our services means your business benefits from increased efficiency, enhanced customer satisfaction, and uninterrupted communication. Explore more about how Select Call Centre can support your business by visiting our website.

Yes, at Select Call Centre, you can customize our inbound call center services to match your business’s specific needs. Our call answering services are designed to be flexible and adaptable to suit various business requirements. Whether you need overflow call handling or full-time answering services, our team ensures that every call is answered promptly and professionally, maintaining the highest standards of customer service.

With our reliable inbound call center, you can tailor the service to reflect your brand’s voice and expectations, ensuring a seamless communication experience for your customers. We provide a dependable and responsive solution that guarantees you never miss a call, helping your business run smoothly 24/7.

At Select Call Centre, we take several measures to ensure the reliability of our inbound call center services. Our foremost priority is to provide dependable and responsive support that meets your business needs efficiently.

Our call answering services are designed to ensure that your business never misses a call. Our team of professionals answers each call promptly and with the utmost professionalism, representing your brand with excellence. Whether you require overflow call handling or full-time answering services, we offer customized solutions that keep your communication seamless and effective.

To guarantee the reliability of our inbound call center, we implement the following measures:

  • 24/7 Availability: Our services are available around the clock, ensuring that we can handle calls at any time of day or night.
  • Skilled Team: Our agents are highly trained and experienced, capable of managing calls proficiently and courteously.
  • Advanced Technology: We utilize the latest call center technology to manage calls efficiently and maintain high service standards.
  • Quality Assurance: Regular monitoring and quality assessments ensure that our services remain consistent and high-quality.

By choosing Select Call Centre, you are partnering with a reliable inbound call center dedicated to providing exceptional customer service. Visit our Call Answering Services page for more information.

Yes, our call answering services at Select Call Centre are available round the clock and across different time zones. We understand the importance of reliable inbound call center services for your business. Our professional team is dedicated to ensuring that all calls are answered promptly and professionally, 24/7, regardless of the time zone. With customized solutions tailored to your specific needs, Select Call Centre ensures seamless communication and customer satisfaction across various industries. Learn more about our comprehensive solutions at Select Call Centre.