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Can a medical dental answering service handle emergency calls?

Frequently Asked Questions

Can a medical dental answering service handle emergency calls?

Yes, a medical-dental answering service is equipped to handle emergency calls. Operators are trained to identify dental emergencies and follow predefined protocols to ensure the patient receives the appropriate guidance. This may include offering essential first aid advice, calming the patient, and, if necessary, escalating the call to the dentist or directing the patient to seek immediate care. This service provides peace of mind to both patients and dentists, knowing that emergencies are addressed promptly and professionally.

Can a medical dental answering service handle emergency calls?

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