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Can a medical virtual receptionist service handle emergency calls?

Frequently Asked Questions

Can a medical virtual receptionist service handle emergency calls?

Yes, a medical virtual receptionist service can effectively handle emergency calls for a medical practice. Operators are trained to recognize the signs of a medical emergency and follow predefined protocols to ensure the caller receives the appropriate response. In an emergency, the virtual receptionist will typically prioritize the call and facilitate immediate attention, either by escalating the call to the on-call medical professional or by directing the patient to emergency services.

Can a virtual receptionist service handle emergency calls?

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