Skip to content

Can after hours service provide medical advice?

Frequently Asked Questions

Can after hours service provide medical advice?

While Select Call’s after-hours answering service is crucial in supporting patient communication, it is essential to note that the operators are not medically licensed to provide specific medical advice. Our primary role is to facilitate communication between patients and healthcare providers, manage appointments, and assist in emergencies. Operators can offer general information about the medical office’s services, policies, and basic healthcare guidelines as provided by the medical office. However, when it comes to specific medical inquiries or advice, our operators are trained to take messages or escalate the call to a qualified medical professional from the medical office. This ensures patients receive accurate and reliable medical advice from licensed healthcare providers.

Can after hours service provide medical advice?

Try Our Call Centre Services Free

What better way to see if we’re a good fit than trying our call answering service for free?