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How can I offer a solution to a customer's complaint?

Frequently Asked Questions

How can I offer a solution to a customer's complaint?

First, find out what the customer is complaining about and what went wrong. Then, think of a way to help the customer. Explain your solution and how it will help the customer. If there are any costs involved, explain them in a way that the customer will understand. Finally, make sure the customer is happy with the resolution and thank them for their feedback.

How can I offer a solution to a customer's complaint - Select Call Center

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