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How do call centres ensure a seamless transition when handling calls for medical practices in Canada?

Frequently Asked Questions

How do call centres ensure a seamless transition when handling calls for medical practices in Canada?

Select Call Centre ensures a seamless transition when taking over call handling duties for medical practices. This involves a thorough onboarding process where the centre’s staff are trained on the specific protocols and procedures of the medical facility they serve. Regular communication and feedback sessions are held to align the call centre’s services with the clinic’s evolving needs.

How do call centres ensure a seamless transition when handling calls for medical practices in Canada?

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