Skip to content

How do call centres handle sensitive medical information and ensure compliance with Canadian privacy laws?

Frequently Asked Questions

How do call centres handle sensitive medical information and ensure compliance with Canadian privacy laws?

Select Call Centre adheres strictly to Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), which governs how private sector organizations collect, use, and disclose personal information during commercial business. The centre implements robust data protection protocols to handle sensitive medical information. Staff are trained in confidentiality and privacy policies, ensuring that all patient information is handled with the utmost care and security.

How do call centres handle sensitive medical information and ensure compliance with Canadian privacy laws?

Try Our Call Centre Services Free

What better way to see if we’re a good fit than trying our call answering service for free?