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What can Select Call do for property managers?

Frequently Asked Questions

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What can Select Call do for property managers?

At Select Call, we can even utilize the software of a property management company. As a result, we go directly through their logbook. We do this for many of our customers using an API connection, and our customers all agree it’s a considerable advantage. Our software can communicate directly with their software. Instead of the operator logging in and utilizing it. We’ve worked on third-party integration solutions such as BuildingEngine (Prism), Yardi, and Angus Anywhere.

A call center can benefit a property manager in several ways, including:

  1. Efficient handling of tenant inquiries: A call center can handle tenant inquiries quickly and efficiently, freeing up the property manager’s time to focus on other important tasks. This can help to improve tenant satisfaction and retention.
  2. 24/7 availability: A call center can provide 24/7 availability for tenant inquiries and emergency maintenance requests. This can improve tenant satisfaction and reduce the workload for property managers, who may otherwise be required to be on-call after hours.
  3. Cost savings: Outsourcing call center services can be more cost-effective than hiring additional staff to handle tenant inquiries. It can also reduce the need for a physical office space, as the call center can handle inquiries remotely.
  4. Improved organization: A call center can help to improve organization by providing a centralized location for tenant inquiries and maintenance requests. This can make it easier for property managers to manage and prioritize requests.
  5. Increased efficiency: A call center can help to increase efficiency by streamlining communication between property managers and tenants. This can reduce the time it takes to respond to requests and improve overall productivity.

 

Overall, a call center can benefit a property manager by improving tenant satisfaction, reducing the workload for property managers, providing 24/7 availability, reducing costs, improving organization, and increasing efficiency. By outsourcing call center services, property managers can focus on their core responsibilities and leave tenant inquiries and maintenance requests to experts who can handle them more efficiently and effectively.

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