What is involved in tenant management?

When it comes to tenant management, a landlord or property manager needs to be prepared to answer the phone whenever a tenant requires immediate attention. Property management firms can benefit from a call answering service to improve customer service for tenants. A call answering service will provide tenants with a real person to speak to 24 hours a day, 7 days a week. This can be extremely beneficial for tenants who have an emergency situation or require assistance after normal business hours.