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What kind of training do virtual receptionists receive?

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What kind of training do virtual receptionists receive?

Virtual receptionists typically receive training in customer service skills, telephone and email etiquette, active listening, and conflict resolution. They may also receive product and service training, as well as training in data privacy, security and confidentiality, and the use of relevant software and technologies.

What kind of training do virtual receptionists receive? faq - Call Centre Services

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