What type of customer service issues can a technical support representative handle?

Technical support representatives can handle a wide range of customer service issues related to technical aspects of products or services. These may include troubleshooting hardware or software problems, assisting with installations and setup, addressing connectivity issues, answering product-specific inquiries, resolving error messages, providing software updates or patches, and guiding customers through technical procedures. Technical support representatives aim to diagnose and resolve customer issues promptly, ensuring the smooth functioning of technology-based products or services and enhancing customer satisfaction.