As we roll into a new decade, it is time to reflect on how our businesses are operating. At Select, we have been transitioning some of our staff to remote working situations. After a few hiccups in implementation, everything is now running smoothly and our team is much happier with the option to work from home when the weather is nasty, or when we’d just prefer to stay in
For our service, we still have the same core vision, the same cause that we work toward. We are helping people communicate well, and providing their customers with the information they need, when they need it. In practice, that has changed a lot over the last decade, but the fundamental value remains.
How about your business? Have the changing times affected your ability to deliver the value your business generates? As you are analyzing your business this season, keep this question in mind: Am I doing things the way they have always worked, or am I doing things the best way I possibly can?
At this point, I would like to suggest your communications could stand to be improved. Instead of using a 9-5 reception team, or handling the calls yourself with a voicemail backup, you can have a team of professionals available 24/7 to receive calls, answer questions, book appointments, and perform any number of tasks on your behalf. The average cost for a service like this is about the equivalent of a couple cups of coffee a day.
It’s rare to find a solution that will save you money and improve your service offering simultaneously, but nevertheless, here it is.
If this intrigues you, please connect with us and we will be in touch soon.