Medicine Hat Answering Service

Select Call Centre answers the phone for Medicine Hat businesses 24 hours a day, 365 days a year. When you can’t pick up (after hours, on weekends and holidays, during your busiest hours, or all day as your virtual receptionist) a live, trained agent answers in your business’s name, takes care of the caller and gets the details to you.

Our office in nearby Brooks keeps us close to southeast Alberta.

After-hours answering in Medicine Hat

When your office closes, your Medicine Hat calls forward to us, usually with a short code on your phone line. We follow your instructions for every kind of call: urgent calls go to your on-call staff or are transferred to you, and everything else is sent to you as a text or email message, or as a summary at whatever interval you choose.

Who we answer for in Medicine Hat

• Contractors and home services: emergency service calls and new jobs captured while your crews stay on the tools instead of the phone.
• Industrial and field operations: alarm and alert calls sorted by priority, and lone-worker check-ins for staff working alone or on the road.
• Clinics and medical offices: after-hours patient calls, appointment booking, and urgent messages to the provider on call.

We also answer for many other kinds of businesses. Tell us how your calls should be handled and we’ll build your account around it.

Answering services for Medicine Hat businesses

• Call answering: live agents for after-hours, overflow and full-time coverage.
• Virtual reception: appointment booking, payment processing and outbound reminder calls.
• Automated and interactive answering: a low-cost automated answering system for simple, predictable calls.
• Lone worker and journey management: app or call check-ins and incident reporting for staff working alone.

Keep your Medicine Hat number

Keep your existing 403 number and forward it to us, or we can set you up with a new local number or a toll-free line. There’s no long-term contract: you only pay for the time we spend on your calls, to the second. See our pricing.

Serving Medicine Hat and area

We answer for businesses across Medicine Hat and nearby communities, including Redcliff, Dunmore and Bow Island. Want to hear how we’d sound answering for your business? Ask us for a test line, or call us any time at 1-888-561-9192.