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20 Inspiring Customer Service Quotes to Boost Morale
Who else is a lover of inspiring quotes? Thanks to the internet user’s shared love of relatable quotes, advice, and ideas, it doesn’t have to
Customer Loyalty Program Ideas
Considering a customer loyalty program for your business? We think that’s a great idea! If you’re not sure where to start, or what options you
5 Customer Service Complaints and How to Avoid Them
Ever notice that customer service seems to be a topic that is often complained about? Often for good reason, unfortunately. We all have a story
Tourism Industry Problem Solving With Call Centre Support
Summer 2019 is officially here, and for many travelers the long weekend in July is the official kick-off to their touring season. Not surprisingly, this
Benefits of Call Centre Support for Home Inspectors
‘Tis the season for buying and selling homes. These summer months are the busiest for most Home Inspectors and it is important to maintain your
Prepare For Peak Call Volumes
Is your business seasonal? Or perhaps there are just times of the year that have always meant higher than normal call volumes. A few examples
Collaboration Alert! Select Call and Aware 360 Safety Solutions
Select Call Centre and Aware 360 have joined forces to provide the most effective, reliable and advanced safety solutions for people who travel and work
How to Avoid 4 Common Customer Service Mistakes [INFOGRAPHIC]
Of course, your business is unique. You offer customized products or services, and you work hard to offer exceptional customer service that sets you apart
35 Positive Words to Use With Every Customer
In a blog we shared last year we talked about the importance of Positive Phrasing. As we noted then, the language that your customer service
10 Telephone Etiquette Tips for Business
Sure, it seems simple… you’ve been answering the phone since you were a kid, right? Well, it’s a bit different when considering your telephone answering
