Blog
Benefits of Call Centre Support for Home Inspectors
‘Tis the season for buying and selling homes. These summer months are the busiest for most Home Inspectors and it is important to maintain your
Prepare For Peak Call Volumes
Is your business seasonal? Or perhaps there are just times of the year that have always meant higher than normal call volumes. A few examples
Collaboration Alert! Select Call and Aware 360 Safety Solutions
Select Call Centre and Aware 360 have joined forces to provide the most effective, reliable and advanced safety solutions for people who travel and work
How to Avoid 4 Common Customer Service Mistakes [INFOGRAPHIC]
Of course, your business is unique. You offer customized products or services, and you work hard to offer exceptional customer service that sets you apart
35 Positive Words to Use With Every Customer
In a blog we shared last year we talked about the importance of Positive Phrasing. As we noted then, the language that your customer service
10 Telephone Etiquette Tips for Business
Sure, it seems simple… you’ve been answering the phone since you were a kid, right? Well, it’s a bit different when considering your telephone answering
How to Get Your Inbox To ZERO and Keep it There
Have you ever experienced a time in your career when you just can’t seem to keep up with the emails? No matter how efficient you
Benefits of Call Centre Appointment Booking Services
Many service-based businesses rely on clients booking appointments. From lawyer consultations to spa treatments, missing an opportunity to schedule an appointment with a customer means
Customer Service Tips for Your Busy Salon
Whether you’re a manager at a large Hair Salon chain, or you own your own single chair establishment, there are many things that you can
How Medical Offices Can Benefit From Call Centre Support
Unlike many other industries, it doesn’t matter where in North America your Medical Office is… it’s busy! Pretty much all the time. Sure, there are
